SightConnection
9709 Third Ave. NE, #100
Seattle, WA 98115
Main #: (206) 525-5556 or (800) 458-4888
FAX #: (206) 525-0422
Email address: info@sightconnection.com
Monday - Friday 9:00 AM - 5:00 PM (PST)
About Tax and Shipping
For Washington state residents, sales tax will be added to your credit card total - the amount of tax is based on the shipping destination per Washington State Law. Note that shipping is taxable and will be calculated as part of the taxable amount.
Orders for in-stock products (unless otherwise noted in the product description) are usually shipped within one to three business days. We ship via Ground shipping from Seattle, Monday through Friday (no holidays). Once en route, Ground shipping routinely takes 3-10 business days. CCTVs generally do not ship for 2 - 3 weeks as noted in the product description.
Currently everything ships for a flat rate of $4.95 for domestic ground shipping.
UPS Express shipping is also available at the following rates:
Next day - $49.95
2 Day - $26.95
3 Day - $19.95
Express orders are shipped the same business day if your order is placed before 3:45PM Pacific Time. Please note that Saturday and Sunday are not considered business days when calculating express shipping times.
If certain items are not available to ship with your order, we will let you know. Your credit card will ONLY be charged for the amount of your order that we were able to fulfill. Once we receive the backordered item(s), we will charge your card accordingly, unless you have requested a refund or canceled the back ordered portion of your order.
For shipping to Alaska, Hawaii or Canada, please call us or e-mail store for rates.
Please be sure that if the products you have ordered are being shipped to a commercial address, you choose the UPS Ground Business Delivery option under Shipping. Indicating a commercial address does NOT incur additional charges.
PLEASE NOTE: We do not ship FREE MATTER FOR THE BLIND due to concerns with product tracking and insurance. We also do not ship internationally.
For Expedited Shipping Information, please call us at 1-800-458-4888 to discuss rates and options.
About Security
Providing you access to the products you need in a safe environment is our top priority. The SightConnection shopping cart and order form are SECURE pages thanks to our partnership with Yahoo!Store, which provides an extensive security system using industry-standard SSL encryption to protect our customers from credit card abuse. Yahoo's system scrambles information both on the way from you to the Yahoo server and from the Yahoo server to us.
We did a lot of research before choosing Yahoo!Store as the best expert resource for our store and our customers. Yahoo!Store is a widely trusted e-commerce partner used by a diverse group of leading retailers.
Please note that our product and information pages do not require any information from you so those pages are not secure. When you click between secure and non-secure pages, the browser will deliver a warning message notifying you of the switch between the two. This simply alerts you that you are moving between secure and non-secure pages.
If despite these safety measures you are uncomfortable with online purchasing, please call us at (206) 525-5556 or (800) 458-4888 Monday through Friday between 9 a.m. and 5 p.m. PST and we'll gladly take a phone order! Please note: we are closed on all recognized U.S. Holidays!
Finally, please be assured that SightConnection does NOT sell, rent or share ANY information about ANY of our customers.
SightConnection
9709 Third Ave. NE, #100
Seattle, WA 98115
(206) 525-5556 or (800) 458-4888
FAX (206) 525-0422
store@sightconnection.org
Thank you!
| 
